Effective Date: October 8, 2025
1. Introduction
Welcome to Miles High Roller (“we,” “us,” “our”). We are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, share, and protect information in connection with your use of our website, mileshighroller.com (the “Site”), and the services we provide.
By creating an account, placing an order, or otherwise using our Site, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide and improve our services, process your orders, and comply with legal obligations. We collect information in the following ways:
A. Information You Provide to Us:
Account Information:
When you register for an account or check out as a guest, we collect information such as your name, email address, phone number, shipping address, billing address, and a password (if creating an account).
Age Verification Information:
To comply with legal age requirements (21+), we may require you to provide information or documentation to verify your age, such as a date of birth or a government-issued ID.
Order Information:
When you place an order, we collect details about the products you purchase.
Payment Information:
We collect payment details to process your orders. Please note that credit card and payment information is processed by our secure third-party payment processors. We do not store your full credit card numbers on our servers.
Communications:
When you contact us for customer support or any other reason, we may collect your name, email address, and the contents of your communications.
B. Information We Collect Automatically:
Log and Usage Data:
Like most websites, we automatically collect information that your browser sends when you visit our Site. This may include your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies help us remember your login information, items in your cart, and your preferences. You can choose to disable cookies in your browser settings, but some parts of the Site may not function properly.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To create and manage your account and process your orders
- To verify that customers meet legal age requirements (21+)
- To communicate with you (order updates, support responses, etc.)
- To send marketing emails (you can unsubscribe anytime)
- To improve website performance, functionality, and user experience
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations:
Service Providers:
We share data with trusted third parties that help operate our business (payment processors, shipping carriers like UPS, FedEx, USPS, email services, hosting providers).
Legal Compliance:
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or misuse
- Ensure safety of users or the public
Business Transfers:
In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
5. Data Security
We implement reasonable security measures to protect your information, including SSL encryption. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Age Requirements
You must be at least 21 years old to use this Site and purchase products from Miles High Roller. We reserve the right to request age verification and refuse service if requirements are not met.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to the personal data we collect
- Request deletion of your personal data
- Request correction of inaccurate data
- Opt-out of sale/sharing (we do not sell your data)
- Non-discrimination for exercising your rights
To exercise your rights, contact us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: info@mileshighroller.com